Welcome to our helpful guide on how to get in touch with Amazon India’s customer care department! Whether you have questions about Amazon Pay, need assistance with Prime Video, or any other query, we’ve got you covered. In this article, we’ll provide you with all the contact details and methods to reach Amazon’s friendly support team, available 24×7. From the convenient chat option to the call-back service, we’ll walk you through the steps to ensure your shopping experience is nothing short of delightful. Let’s dive in and discover the various ways to connect with Amazon. Amazon Customer Care Number | Amazon Customer Care number | Amazon Pay Customer Care | Amazon Prime Customer Care
Table of Contents
Amazon in Customer care number | Amazon 24×7 customer support number 1800 3000 9009
Link to contact Amazon customer care | Amazon customer support : https://www.amazon.in/hz/contact-us/csp?source=contact-us
To contact customer care of Amazon, There are two methods available on their website
- Chat Option : Chat with Amazon Customer Service team.
Login with your amazon id and Click on the Link https://www.amazon.in/hz/contact-us/csp?source=contact-us
And select Chat right now.
- Call Option : By selecting this method, Customer will receive a call from Customer Care executive from Amazon.
Click on the link https://www.amazon.in/hz/contact-us/csp?source=contact-us and Select “Have us call you” option.
Important Contact Numbers of Amazon
| Amazon Customer Care Number | 1800 3000 9009 |
| Amazon Flight Booking related queries (Cleartrip) | +91-9004490044 |
| Amazon Bus Booking related queries (Red Bus) | 1800-103-5395 |
| Amazon Pay Customer Care Number | 1800-1200-1571 |
| Reporting Unauthorised Transaction – Amazon Pay | 180012001637 |
| Amazon Prime Customer Care Number | 1800 419 7355 |
Amazon India Important Links :
| Type of Service | Link |
| Contact Us- Amazon | https://www.amazon.in/hz/contact-us/csp?source=contact-us |
| Amazon Help | https://www.amazon.in/help/ |
| Amazon Pay Help | https://www.amazon.in/gp/help/customer/display.html?nodeId=202123450 |
| Amazon Prime Video Help | https://www.primevideo.com/help |
Amazon India Important Mail id’s
| Amazon Pay Escalation | amazonpay-escalation@amazonpay.in |
| Amazon Pay grievance Officer | amazonpay-grievance-officer@amazonpay.in |
| Amazon Pay Nodal Officer | amazonpay-nodal-officer@amazonpay.in |
| Amazon Prime Video grievance officer | grievanceofficer-primevideo@amazon.com |
| Amazon prime Video Channels grievance officer | grievance-primevideochannels@amazon.com |
Social Media Links of Amazon
| https://www.facebook.com/AmazonIN | |
| https://twitter.com/i/flow/login?redirect_after_login=%2FAmazonIN | |
| https://www.instagram.com/amazondotin/ |
Amazon Pay Customer Care number and related details
Level 1
Amazon Pay Customer Care Number 1800-1200-1571
Reporting any unauthorised transaction on Amazon Pay Call 180012001637
Customer of Amazon Pay can get help from the below mentioned link of Amazon Pay
Amazon Pay Help Link : https://www.amazon.in/gp/help/customer/display.html?nodeId=202123450
Level 2
If Customer queries does not get resolved
Customer can mail on Amazon Pay Escalation
amazonpay-escalation@amazonpay.in
(Amazon Team will respond within 5 business days)
Level 3
Amazon Pay Grievance Officer Details
Mr. Suresh John
Amazon Pay Grievance Officer Email id : amazonpay-grievance-officer@amazonpay.in
(Customer will get a response within 3 business days)
Level 4
Amazon Pay Nodal Officer details
If customer issues doesnot get resolved by grievance officer, Customer can approach to nodal officer for satisfactory resolution
Nodal Officer – Mr. Mahavir Jindal
Amazon Pay Nodal Officer Email id amazonpay-nodal-officer@amazonpay.in
(Response time 3 business days)
Amazon Prime customer care number & related information
Amazon Prime video Customer Care Number 1800 419 7355
Amazon prime video help link : https://www.primevideo.com/help
For Amazon Prime, Prime Video Channels and Prime Video Mobile Edition customers can file/raise grievances.
- Email For (Prime Video): grievanceofficer-primevideo@amazon.com
- Email For (Prime Video Channels): grievance-primevideochannels@amazon.com
Customer will get a response within 24 Hours
Processing of resolution will take a maximum 15 days subject to the proper submission of complaint.
Frequently Asked Questions (FAQ): Amazon India Customer Care Numbers for Amazon Pay, Amazon Prime, and More!
How can I contact Amazon India’s customer care for assistance?
You can easily get in touch with Amazon India’s customer care through their 24×7 support number: 1800 3000 9009. Alternatively, you can use the chat option or request a call-back by visiting their official contact page: https://www.amazon.in/hz/contact-us/csp?source=contact-us
What are the contact details for Amazon Pay-related queries?
If you have any concerns or questions related to Amazon Pay, you can reach their customer care at 1800-1200-1571. In case of an unauthorized transaction, call 180012001637 for prompt assistance.
How do I get support for Amazon Prime and Prime Video issues?
For Amazon Prime and Prime Video assistance, call their dedicated helpline at 1800 419 7355. You can also visit their help page: https://www.primevideo.com/help
What if my query is not resolved at Level 1 customer support at Amazon Pay?
If your issue remains unresolved after contacting Level 1 customer support, you can escalate it by emailing Amazon Pay Escalation at amazonpay-escalation@amazonpay.in. They aim to respond within 5 business days.
What should I do if I am not satisfied with the resolution from Level 2 at Amazon Pay?
In such cases, you can approach the Amazon Pay Grievance Officer, Mr. Suresh John, by sending an email to amazonpay-grievance-officer@amazonpay.in. They will respond within 3 business days.
How do I contact Amazon Pay Nodal Officer for further escalation?
If your issue still remains unresolved, you can reach the Amazon Pay Nodal Officer, Mr. Mahavir Jindal, by emailing at amazonpay-nodal-officer@amazonpay.in. They aim to respond within 3 business days.
Can I file grievances related to Amazon Prime Video and Prime Video Channels?
Yes, Amazon Prime, Prime Video, and Prime Video Channels customers can file grievances. For Prime Video, email grievanceofficer-primevideo@amazon.com, and for Prime Video Channels, email grievance-primevideochannels@amazon.com. You can expect a response within 24 hours, and resolution processing takes a maximum of 15 days.
What are the social media links for Amazon India?
You can follow Amazon India on Facebook: https://www.facebook.com/AmazonIN, Twitter: https://twitter.com/i/flow/login?redirect_after_login=%2FAmazonIN, and Instagram: https://www.instagram.com/amazondotin/ for updates and assistance.
Where can I find the important links for Amazon India’s services?
You can find important links for various services on Amazon India’s official website:
Contact Us – Amazon
Amazon Help
Amazon Pay Help
Amazon Prime Video Help
What are the email addresses for Amazon India’s important departments?
For specific concerns, you can use the following email addresses:
Amazon Pay Escalation: amazonpay-escalation@amazonpay.in
Amazon Pay Grievance Officer: amazonpay-grievance-officer@amazonpay.in
Amazon Pay Nodal Officer: amazonpay-nodal-officer@amazonpay.in
Amazon Prime Video Grievance Officer: grievanceofficer-primevideo@amazon.com
Amazon Prime Video Channels Grievance Officer: grievance-primevideochannels@amazon.com
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