Google Pay Customer Care Number 1800-419-0157
Google pay is one of the most used Financial transaction platform of India. With Google Pay’s user-friendly platform, making transactions very easy.
If you encounter any issue related to Google Pay, Google Play has a dedicated customer support system. In this article we will understand the various method to reach Google Pay support team.
Table of Contents
Google Pay Customer Care Number 1800-419-0157
Google Pay’s customer care support is available in multiple languages. including Hindi, English, Tamil, and Telugu.
| Contact Information | Description |
|---|---|
| Customer Care Number: 1-800-419-0157 | Available in Hindi, English, Tamil, and Telugu |
| In-App Support | Open Google Pay app, Tap on “Settings”, Tap on “Help & Feedback” |
| Online Help Center | Google Help Centre |
| Level 2 Complaint | Google Pay India Grievances Support |
| Nodal Officer | Name: Rahul Dhiman<br>Address: 5th Floor, DLF Centre, Block 124, Narindra Place, Sansad Marg, New Delhi Central, New Delhi – 110001, India<br>Email: nodal-gpay@google.com |
Methods to contact Google Pay Customer Support
Google Pay offers multiple platform to access customer care support, ensuring that help is always within your reach.
1. Google Pay In-App Support
If you encounter any issues while using the Google Pay app, you can easily find assistance within the app itself. Follow these simple steps:
- Open the Google Pay app
- Tap on “Settings”
- Select “Help & Feedback”
2. Google Pay Online Help Center
For comprehensive guidance and answers to frequently asked questions, you can explore the Google Help Center. This online platform provides step-by-step instructions and explanations on various features and troubleshooting methods. Access it at Google Help Centre.
3. Google Pay Escalation resolution
In the rare instance that your issue remains unresolved, Google Pay offers a Level 2 Complaint option. You can lodge a formal complaint through the Google Pay India Grievances Support page.
4. Google Pay Nodal Officer for Elevated Queries
If you find yourself needing further assistance, Google Pay provides access to a Nodal Officer. This higher level of support ensures that even the most complex concerns are addressed. Reach out to the Nodal Officer for prompt and dedicated help:
Name: Rahul Dhiman Address: 5th Floor, DLF Centre, Block 124, Narindra Place, Sansad Marg, New Delhi Central, New Delhi – 110001, India Email: nodal-gpay@google.com
FAQ – Google Pay Customer Support
Is Google Pay’s customer care support available 24/7?
Google Pay’s customer care support is available during operating hours, which are typically from 9 AM to 6 PM.
Can I contact the Google Pay Nodal Officer directly for general inquiries?
The Nodal Officer is primarily designated for escalated concerns. For general inquiries, it’s recommended to utilize the in-app support or online help center.
How long does it usually take to receive a response from the Google Pay customer care team?
Google Pay aims to respond to customer queries within a reasonable timeframe, usually within 24 to 48 hours.
What information should I provide at Google Pay, when lodging a Level 2 Complaint?
When submitting a Level 2 Complaint, ensure that you provide accurate details about the issue, including relevant transaction IDs and dates.
Can I change the language preference for customer care support within the Google Pay app?
Yes, you can easily change the language preference for customer care support within the Google Pay app settings.
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