Paytm is a leading digital payment platform in India that offers convenience and security for all your financial transactions. Paytm is not just a digital payment platform; it offers a wide range of services to cater to your diverse needs. From banking and wallets to UPI money transfers, Fastag, movie ticketing, recharge, hotel bookings, and travel arrangements, Paytm has become a one-stop destination for all your financial and lifestyle requirements. Additionally, Paytm also provides specialized services for businesses. Paytm ensures prompt assistance. We’ve compiled a list of these numbers for your convenience, so you can easily get the help you need. We have covered Paytm customer care number | Paytm payment bank customer care | Paytm business customer care number
Table of Contents
Paytm Customer care number 24X7 Help & Support Services using Chat Option
Paytm provides 24X7 customer support using ChatBox option
PayTM Chat option provides solutions for below mentioned cases.
| Paytm KYC | Credit Score & Loan Offers | Paytm for business |
| Profile settings | Deals & Gift Vouchers | Paytm Service agents |
| Paytm Wallet | Report a Fraud transaction | Subscription |
| UPI Money Transfer | Travel & Hotels | Paytm Money |
| Recharge & Payments | Paytm first membership | Cashback points |
| Paytm postpaid | Insurance | Mortgage |
| Bank account & FD | Education | City Bus |
| Fastag | Paytm Gold | Business Loans |
| Movie & Events | BBPS | Food and Grocery |
| Credit Card | Mini Apps | Shopping Mall |
How to raise query or request in Paytm Chat customer support
- Open Paytm app and TAP on Profile Icon at left
- Scroll down to 24X7 Help & Support option
- Choose the service relevant to your query
- Tap in Chat with us option
PayTM Customer care number (s)
PayTM Customer care number 24X7 Helpline support
| PayTM Bank, Wallet, Payments, UPI Transaction | 0120-4456-456 |
| Travel & Hotels | 0120-4880880 |
| Bank Fraud or Unauthorised Transaction | 1800-120130 |
| Paytm Mall Shopping Orders | 0120-460-6060 |
| Movies and Events Tickets | 0120 472 8728 |
| Paytm merchants dashboard | 0120 336 3377 |
| Paytm FASTag Customer Care | 1800-120-4210 |
| PayTM Business / Merchant / QR code / Soundbox / POS machine | 0120-4440440 |
PAYTM Customer care number 24X7 : 0120-4456-456
PayTM UPI Customer Care Number :
PayTM UPI Customer Care Number : 0120-4456-456
You can reach out to the BHIM toll-free number 18001201740 or can call on the helpline number 022- 45414740 for any queries or complaints on your UPI transaction.
Important Email Id’s of PayTM
| Customer Support | care@paytm.com |
| DPO | dpo@paytm.com |
| Grievance Officer | grievanceofficer@paytm.com |
| Security related | cybercell@paytm.com |
| Movie Ticket related | movietickets@paytm.com |
Other Important Link
| Contact queries | https://paytm.com/care/customer-care |
| Partners queries | https://paytm.com/partner-with-us |
PayTM Bank Customer Care number
To raise query on PayTM Bank customer care, Customer need to follow below mentioned steps
| Level | Process | Response Time | Resolution Time | |
| Level 1 | Raise request/ query on PayTM App using Chatbox | 2 working days | 4 working days | |
| If not satisfied with resolution at Level 1 | Level 2 | Call 24X7 Helpline no. 0120-4456-456 | Same time | 4 working days |
| if not satisfied with resolution at Level 2 | Level 3 | Complaint to nodal officer | Mostly same day | Upto 30 days depending upon case |
Details of the Nodal Officer PayTM Payment Bank
| Location | Name | Address | Email id | Contact No. |
| Ahmedabad, Jaipur, Kanpur, Mumbai (I), Mumbai (II), New Delhi (I), New Delhi (II), New Delhi (III), Dehradun, Jammu and Thiruvananthapuram | Puneet Rastogi | Paytm Payments Bank Limited, V J Towers, A-6, Sector 125 Noida, Uttar Pradesh-201303 | nodalofficer@paytmbank.com | 0120-4809661 |
| Bengaluru, Bhubaneswar, Bhopal, Chandigarh, Kolkata, Chennai, Guwahati, Hyderabad, Patna, Ranchi and Raipur | Subiya Khan | Paytm Payments Bank Limited, V J Towers, A-6, Sector 125 Noida, Uttar Pradesh-201303 | nodalofficer@paytmbank.com | 0120-4809661 |
Principal Nodal Officer of PayTM payment Bank
Shri Raj Kumar Tripathi
Paytm Payments Bank Limited,
V J Towers, A-6, Sector 125
Noida, Uttar Pradesh-201303
Email : nodalofficer@paytmbank.com
Phone Number: 0120-4809661
PayTM Grievance Officer details
If query/ complaint / request related to Branch channel of PAYTM,
Grievance officers are also available for resolution.
Grievance officers are available in every district at specific day and time every week.
To get the details of your nearest Grievance officers Click on the link https://www.paytmbank.com/Policies/grievance-officers
To book an appointment with Grievance officer
SMS GO <Area Pincode> to 9880001234 to get the schedule of your Grievance Officer OR
Call us on Our 24*7 helpline number: 0120-4456-456 to help resolve your query.
PayTM Business Customer Care Numbers | PayTM merchant customer care Numbers
For queries related to Paytm QR code, Soundbox, POS machine
PayTM Business Customer Care Number : 0120-4440440
Email id : payments.helpdesk@paytm.com
Address of Different Headquarters of PAYTM
| Type of office/ Location | Address | Phone | FAX | Customer care |
| Corporate Headquarters | Skymark One,Shop No.1, Ground Floor, Tower-D,Plot No. H-10B, Sector 98, Noida, UP-201301 | +91-120- 4770770 | +91-120- 4770771 | 0120-38883888 |
| Mumbai | One97 Communications Ltd,IV Floor, Enterprise Centre,Domestic Airport,Vile Parle East,Mumbai – 400 099 | 0120-38883888 | ||
| Bangalore | One97 Communications Ltd,144/533, 2nd floor, 22nd main,150 Feet Ring Road,HSR Layout 1st Sector (AGARA),Bangalore – 560102 | 0120-38883888 | ||
| Chennai | One97 Communications Ltd,II Floor, Balammal Building,No 33, Burkit Road, T Nagar,Chennai – 600 017 | 0120-38883888 | ||
| Kolkata | One97 Communications Ltd,6th Floor, Eco Station, BP 07, SaltLake, Sec-5, Kolkata-700091 | 0120-38883888 | ||
| Bangladesh | One97 Communications Bangladesh Private Limited,Apt-B/5, Level-5(East -North Side),Bashati Dream, House # 3,Road # 20, Gulshan -1, Dhaka 1212 | 0120-38883888 | ||
| Dubai | One97 Communications Ltd,106, First Floor, Building No.11, Dubai Internet City Dubai, UAE | 0120-38883888 | ||
| Nigeria | One97 Communications Nigeria Ltd,Adol House 15, CIPM Avenue, Alausa Ikeja, PO Box 4929, Lagos Nigeria | 0120-38883888 |
FAQ – Paytm , Paytm Bank , Paytm business, Paytm merchant
How can I contact Paytm’s customer care for general assistance?
You can contact Paytm’s customer care by calling 0120-4456-456.
I have queries regarding Paytm’s travel and hotel services. How can I get in touch with their customer care?
For travel and hotel-related queries, you can call 0120-4880880 to reach Paytm’s dedicated customer care team.
What should I do if I suspect a bank fraud or unauthorized transaction on Paytm?
If you suspect any bank fraud or unauthorized transaction, report it immediately to Paytm’s bank fraud helpline at 1800-120130.
How can I get assistance with my Paytm Mall shopping orders?
For any assistance related to Paytm Mall shopping orders, you can contact their customer care at 0120-460-6060.
I need help with movie and event ticketing on Paytm. Is there a specific customer care number for this?
Yes, you can reach out to Paytm’s movie and events ticketing support team by calling 0120 472 8728.
I have queries regarding my Paytm business, including QR code, Soundbox, or POS machine. How can I get support?
For assistance with Paytm’s business services, including QR code, Soundbox, or POS machine, you can contact their dedicated customer care at 0120-4440440.
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