SBI Customer Care number : State Bank of India (SBI), as one of the leading banks in India, values its customers and aims to provide exceptional support and assistance to meet their banking needs. Whether you are an existing customer or new to the bank, SBI provides you best customer support to fulfil your Banking needs. This article will comprehensively guide you through all the contact information you need to connect with SBI’s customer service team.
Table of Contents
SBI Customer Care Number Toll Free
| Purpose | Toll Free Number |
| General Queries | 18001234 |
| General Queries | 18002100 |
| General Queries | 1800112211 |
| General Queries | 18004253800 |
| For unauthorised transaction reporting) | 1800 1111 09 |
| SBI YONO | 1800 1111 01 |
| Pensioners | 1800 11 0009 |
| PMJDY | 1800 11 0001 |
| SBI FASTag | 1800 11 0018 |
| GST | 1800 11 2017 |
| Home Loan | 1800 11 2018 |
| Income Tax Refund Orders (ITRO) | 1800 425 9760 |
| Wealth & Platinum customers | 1800 8900 |
| SBI Doorstep Banking Services | 1800 1111 03 |
| Credit Cards | 18601801290 |
| Whatsapp Support | 9022690226 |
SBI borrower’s helpline number :
Helpline for existing borrowers of Personal Banking, SME and Agriculture segments for enquiring about their borrowal accounts.
| Circle | Contact No. |
| Ahmedabad | 1800-233-7688 |
| Bangalore | 080 – 22749254 |
| Bhopal | 0755-2552819 |
| Bhubaneshwar | 0674-2392960 |
| Chandigarh | 0172-4567248 |
| Chennai | 18004254424 |
| Guwahati | 9678085602 |
| Hyderabad | 9959097956 |
| Kolkata | 1800-345-3455 |
| Lucknow | 0522-2611778 |
| Mumbai | 022-26445039 |
| New Delhi | 011-23368599 |
| Patna | 0612-2219616 |
| Thiruvananthapuram | 0471-2319909 |
SBI SMS and Quick missed call Banking Numbers
Domestic Services
| Service | Missed Call / SMS Keyword | Mobile Number | Description |
| Balance Enquiry | BAL | +919223766666 | Get the last ‘clear’ balance on your account |
| MOD Balance Enquiry | MODBAL | +919223766666 | Receive available balance and MOD balance as response through SMS |
| Mini Statement | MSTMT | +919223766666 | Obtain the Mini Statement i.e. last 5 transactions on the account |
| Cheque Book Request | CHQREQ | +917208933145 | Request a Cheque Book Acknowledgement |
| CHQREQ | +917208933145 | Request a Cheque Book | |
| E-Statement – Last 6 Months | ESTMT <Account Number> <Code> Note : Code is the any number chosen by the customer, Same number will be used as Password of the PDF received. | +917208933145 | Avail e-statement for last 6 months of your Savings Bank account |
| Education Loan Interest Certificate | ELI <Account Number> <Code> | +917208933145 | Avail interest certificate of your Education Loan for the Financial Year |
| Home Loan Interest Certificate | HLI <Account Number> <Code> | +917208933145 | Avail interest certificate of your Home Loan for the Financial Year |
| Enroll Positive Pay System (PPS) | CHQL <Cheque No> <Amount> <Date of issuance(ddmmyyyy)> <Y/N (Multi City/Normal)> <Beneficiary Name> | 7208933145 | Enroll the cheque details in the positive pay system |
| Full List of Services | HELP | +917208933145 | Get a full list of services as response through SMS |
| Language Change (Hindi/English) | Hindi/English | +917208933148 | Change the language to Hindi or English |
| Generate Green PIN | PIN CCCC AAAA | 567676 | Generate ATM Card PIN through SMS |
| Mobile Top-up/Prepaid Mobile Recharge | MOBRC Service Provider Recharge_amount | +917208933145 | Recharge your mobile number |
| Pradhan Mantri Social Security Schemes | PMJJBY/PMSBY A/CNO RELATIONSHIP_WITH_NOMINEE NOMINEEDOB(DDMMYYYY) NOMINEE_FIRSTNAME NOMINEE_LASTNAME | +917208933145 | Register for PMSBY & PMJJBY using SBI Quick |
| De-registration Process | DREG | +917208933148 | De-register from SBI Quick |
SBI Customer Care NRI Services Numbers
SBI Customer Care NRI Customer Care : +91-80-26599990 (Chargeable Number)
SBI International Toll free numbers (Country wise) :
| Country | International Toll Free Number* |
| Australia | 1800-012-473 |
| Bahrain | 80-801-724 |
| Belgium | 80-076-562 |
| Canada | 1866-3284-209 |
| France | 800-740-849 |
| Hong Kong | 800-932-045 |
| Italy | 800-789-407 |
| Japan | 006-633-812-439 |
| New Zealand | 800-449-909 |
| Oman | 80075792 |
| Qatar | 00800100157 |
| Russia | 810-800-293-010-12 |
| South Africa | 0800-982-360 |
| UAE | 800-091-190-05 |
| USA | 1866-328-4209 |
| *Please do not add Country Code while dialling these International Toll Free Numbers | |
SBI Customer Care Email IDs
| SBI Customer Care Email ID | customercare@sbi.co.in |
| SBI Contact Centre Email ID | contactcentre@sbi.co.in |
| Report any Phishing Incident | report.phishing@sbi.co.in |
| To block your card | unauthorisedtransaction@sbi.co.in |
| PMJDY Grievance Redressal | pmjdy.grievances@nic.in |
SBI Social Media Handle Links
| https://www.facebook.com/StateBankOfIndia | |
| https://twitter.com/TheOfficialSBI | |
| Youtube | http://www.youtube.com/theofficialsbi |
| https://www.linkedin.com/company/state-bank-of-india/ | |
| https://www.instagram.com/theofficialsbi/ | |
| Pintrest | https://www.pinterest.com/TheOfficialSBI/ |
SBI Branch Locator Link : https://sbi.co.in/web/home/locator/branch
SBI ATM Locator Link : http://app.mapmyindia.com/sbifinder/
SBI Grievances redressal Cell Contact Numbers and Addresses
| City | Address | Email Id | Grievance Cell Contact Number |
| AHMEDABAD | State Bank of India, Local Head Office, Lal Darwaja, Ahmedabad-380 001 | agmcustomer.lhoahm@sbi.co.in | (079) 25506050, 25509103 |
| AMARAVATI | State Bank of India, Local Head Office(Andhra), Amaravati Circle, Hybank Towers, Gun Foundary, Hyderabad-500 001 | agmcustomer.lhoand@sbi.co.in | (040) 23387350, 23387268 |
| BENGALURU | State Bank of India, Local Head Office, 65, St. Mark’s Road, Bangalore-560 001 | agmcustomer.lhoban@sbi.co.in | (080) 25943126 |
| BHOPAL | State Bank of India, Local Head Office, Hoshangabad Road, Bhopal-462 011 | agmcustomer.lhobho@sbi.co.in | (0755) 2575226, 2575229 |
| BHUBANESWAR | State Bank of India, Local Head Office , 111/1, Pandit Jawaharlal Nehru Marg, Bhubaneswar – 751 001 | agmcustomer.lhobhu@sbi.co.in | (0674) 2600554, 2600682 |
| CHANDIGARH | State Bank of India, Local Head Office, Sector-17-A, Chandigarh-160 017 | agmcustomer.lhocha@sbi.co.in | (0172) 4567120, 4567075 |
| CHENNAI | State Bank of India, Local Head Office, Circletop House, Aparna Complex, 16, College Lane, Chennai-600 006 | agmcustomer.lhoche@sbi.co.in | (044) 28308409, 28308488 |
| DELHI | State Bank of India, Local Head Office, 11, Parliament Street, New Delhi-110 001 | agmcustomer.lhodel@sbi.co.in | (011) 23407121, 23407227 |
| GUWAHATI | State Bank of India, Local Head Office, Opp. Assam Sachivalay, G S Road, Dispur, Guwahati – 781006 | agmcustomer.lhoguw@sbi.co.in | (0361) 2237663, 2237513 |
| HYDERABAD | State Bank of India, Local Head Office, Bank Street, Koti, Hyderabad – 500 095 | agmcustomer.lhohyd@sbi.co.in | (040) 23466513, 24751010 |
| JAIPUR | State Bank of India, Local Head Office, Near Udyog Bhavan, Tilak Marg, C-Scheme, Jaipur – 302 005 | agmcustomer.lhojai@sbi.co.in | (0141) 2256326 |
| KOLKATA | State Bank of India, Local Head Office, ‘Samriddhi Bhavan, 1, Strand Road, Kolkata-700 001 | agmcustomer.lhokol@sbi.co.in | 91 3322489333, 9674710403 |
| LUCKNOW | State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow-226 001 | agmcustomer.lholuc@sbi.co.in | (0522) 2295391, 2295392, 2295395 |
| MAHARASHTRA | State Bank of India, Local Head Office, “Synergy”, B.K.C., Mumbai-400 051 | agmcustomer.lhomah@sbi.co.in | (022) 26445626, 67514142, 67514137 |
| MUMBAI METRO | State Bank of India, Mumbai Metro (A&BU), “Synergy”, B.K.C., Mumbai-400 051 | agmcustomer.lhomum@sbi.co.in | (022) 26445863, 26445864 |
| PATNA | State Bank of India, Local Head Office, West of Gandhi Maidan, Patna-800 001 | agmcustomer.lhopat@sbi.co.in | (0612) 2219469 |
| THIRUVANANTHAPURAM | State Bank of India, Local Head Office, Poojappura Thiruvananthapuram, Pin-695 012 | agmcustomer.lhotri@sbi.co.in | (0471) 2192666, 91 945701600 |
SBI NRI Nodal Officers details
| STATE / UT | E-MAIL ADDRESS | TELEPHONE NUMBER |
| Arunachal Pradesh | nridesk.guwahati@sbi.co.in | 0361-2237595 |
| Assam | ||
| Manipur | ||
| Meghalaya | ||
| Mizoram | ||
| Nagaland | ||
| Tripura | ||
| Telangana | agmnri.lhohyd@sbi.co.in | 040-23466316 |
| nridesk.hyderabad@sbi.co.in | 040-23466294 | |
| BiharJharkhand | agmnripb.lhopat@sbi.co.in | 0612-2219077 |
| nridesk.patna@sbi.co.in | ||
| Chandigarh | agmnri.lhochandigarh@sbi.co.in; | 0172-4567535 |
| Haryana | nridesk.chandigarh@sbi.co.in | |
| Himachal Pradesh | ||
| Jammu & Kashmir | ||
| Punjab | ||
| Chhattisgarh | nridesk.bhopal@sbi.co.in | 0755-2575974 |
| Madhya Pradesh | ||
| Delhi | agmnri.lhodel@sbi.co.in; | 011-23407397 / 23407141 |
| nridesk.delhi@sbi.co.in | ||
| Haryana (Sonipat/ Faridabad/Gurgaon) | ||
| Uttrakhand | ||
| Western Uttar Pradesh | ||
| Uttar Pradesh(Other than western UP) | nridesk.lucknow@sbi.co.in | 0522-2295499/2295494 |
| Gujarat | nridesk.ahmedabad@sbi.co.in | 079-25506476 |
| Daman & DiuDadar Nagar Haveli | ||
| Karnataka | nridesk.banglore@sbi.co.in | 080-25943152 |
| Kerala and Lakshadweep | nridesk.kerela@sbi.co.in | 0471-2192355/2351836 |
| Maharashtra(For Mumbai & Raigad district branches) | nridesk.abumum@sbi.co.in | 022-67514147 |
| Maharashtra(other than Mumbai & Raigarh District) and Goa | nridesk.lhomah@sbi.co.in | 022-67514151 |
| Orissa | agmnripr.lhobhu@sbi.co.in; | 0674-2392050 |
| nridesk.bhubaneswar@sbi.co.in | 0674-2392963 | |
| Pondicherry | nridesk.chennai@sbi.co.in | 044-28308761 |
| Tamil Nadu | 044-28308768 | |
| West Bengal | agmnripb.lhokol@sbi.co.in; | 033-22131707 |
| Andaman and Nicobar Islands | nridesk.lhokol@sbi.co.in; cmnri.lhokol@sbi.co.in | |
| Rajasthan | nridesk.jaipur@sbi.co.in | 0141-2256280 |
| Andhra Pradesh | nridesk.lhoand@sbi.co.in | 040-23387491 |
If customer grievances not get settled at Nodal Officer level, Customer can escalate the matter to Principal Nodal Officer
SBI Principal Nodal Officer Details :
Principal Nodal Officer
Customer Service Department,
State Bank of India,
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400 021,
Contact No: 022 22741216
Email ID – gm.customer@sbi.co.in.
SBI Relationship Manager Details at Representative Offices :
SBI Office Addresses
| Corporate Center | Customer Service Department | Registered Address |
| The Chairman State Bank of India, State Bank Bhavan, Madam Cama Road, Mumbai 400 021 Fax: 022-22742430 | State Bank Bhavan, 16th Floor Madam Cama Road, Mumbai 400 021, Fax: 022-22742431 Email- Customercare@sbi.co.in | Air India Building, 6th Floor, Nariman Point Mumbai, Maharashtra, 400021 Email: coo.sbifoundation@sbi.co.in Support: 022-22870936 |
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